Service Overview for peripheral unpack, set-up and install into existing network or computer.

The service includes a quality inspection of the unpacked equipment, new peripheral installation, and connection to an existing network or computer. This service is offered for printers, fax machines and scanners.

Key Service Steps

• Verify condition of all boxes and components.
• Verify the availability of Customer-provided physical site and power.
• Unpack peripheral and any associated components.
• Verify serial numbers match shipping list.
• Set-up and connect the peripheral to the customers existing network or computer.
• Power on system.
• Enter Customer supplied TCP/IP address (if applicable).
• Remove all installation packaging to a Customer-designated area within the immediate installation location or arrange with the Customer for Customer removal.

Customer Responsibilities

It is the Customer’s responsibilities to:

• Carefully review this statement of work for the installation services purchased.
• Ensure that adequate power outlets and cabling are suitably located, installed and tested prior to the installation.
• Ensure that environmental/technical prerequisites have been met.
• Ensure all equipment required for the installation is placed in the immediate area.
• Designate an area in the same building where the installer should place rubbish.
• Provide the installer with any necessary configuration information, network passwords etc to complete the installation.
• Ensure a suitable customer contact is available at all times while engineer is on site.
• Health and Safety of the engineer while on site.
• Other reasonable actions to enable the service to be satisfactorily completed.

Service Exclusions

• This service does not include network cabling (excluding cable from peripheral to network point or computer) or any environmental or power related activities.
• Connection of peripherals refers to plugging components into the customers existing network or computer and loading Customer supplied drivers . It does not involve configuring the peripherals (unless configuration of a peripheral has been purchased as a service).
• This service does not include installation of products nor application activity other than as specifically noted.