Telecoms for Business

Small Office Phone Systems/Used Panasonic Business Phone Systems

ACS (uk) Ltd is an established Yorkshire based telecommunication provider who offer the full range of telephone products to suit all your needs, from office phone systems and telephone hardware, voice, line rental, broadband and mobile phone packages through to data and ISP. We provide an excellent alternative to BT and other service providers, as we have a comprehensive portfolio of products which fulfil most companies existing requirements, whilst providing solutions for their future demands.

Whatever your current needs from the small used phone systems from reputable suppliers such as Panasonic, BT, Avaya, LG, Mitel, Samsung, Siemens & Toshiba to basic maintenance repairs, Broadband, reduced telephone and corporate mobile phone bills all our services come with a dedicated Account Manager who is able to assist you through your initial transition and provide ongoing support. At ACS we pride ourselves on the quality of our customer care service which has ensured that 97% of our existing customers renew their contracts with us year after year. A standard not many other leading Yorkshire based Telecom companies or BT can boast.
If you have any queries please dont hesitate to contact us

Telephone Systems

We supply and support telephone systems and data networking throughout Yorkshire to customers of all shapes and sizes. The telecommunications industry has seen many changes over the last few years, with the transition from analogue to digital telephone systems, the introduction of wireless communications, computer telephony integration and the convergence of voice and data on IP networks.  ACS is at the forefront of recent developments and the opportunities they bring. As the features of telephone systems have increased, the buying process has inevitably become more involved. It is no longer enough to select a phone system based on how many people you expect to be employing in 5 years time. You now need to also consider how closely you want to integrate the IT and phone systems, how sophisticated a call centre you will require, whether people will work from home or the office and many other questions. Here at ACS we have the knowledge and expertise to talk you through the options available and find the best solution for your business now and into the future. So whether it's a voice or a data solution or the convergence of the two, ACS can help you bring the world of communication closer together.

Reducing Outbound Call Costs

Every business has its own unique calling pattern of both local, national mobile and international calls. As a result our Dedicated Account Managers will tailor every customer’s package individually to ensure we provide the most competitive tariffs.
Over the past 6 months here are examples of the savings some of our existing customers have made.
*up to 40% savings on Local Calls
*up to 67% savings on National Calls
*up to 86% savings on International Calls
*up to 20% savings on BT Line Rentals
*up to 20% savings on Landline to mobile calls
With 97% of our existing customers remaining year after year we are convinced that the combination of our competitive pricing policy and excellent customer service provided by our Dedicated Account Managers is a profound success.
Our Standard Outbound Call package includes the following:
• Full Itemised Monthly E-mail billing
• Direct Debit Collection
• No minimal call charge
• By the second billing
FREE COST COMPARISON – if you would like us to provide you with a free quote on your possible savings then please contact 01302 381602. Please have a copy of your most recent telephone bill at hand at the time of calling.

Voice & Data Cabling Solutions

A structured cabling system provides a backbone for office communications. It connects people by providing connections around a building.
Telecommunications Services, Voice and Computer Networks, are all connected into a patch panel. Devices such as printers, wireless access points and faxes, can then be ‘plugged into’ the network to deliver the required service wherever it’s needed around your premises.
CAT5e
Cat5e has now taken over from the old Cat5 standard. This type of cabling is now used in the vast majority of office installations. It is suitable for Voice, Data, and the modern converged technologies such as Voice over IP (VoIP). Most businesses decide that even if they don’t use this technology now they will future proof their decisions by ensuring that any installation is ‘VoIP enabled’.
FIBRE
Fibre cabling has traditionally been considered only for backbone connectivity but with higher bandwidth requirements continually increasing the cost of copper cabling, fibre is quickly becoming a cost effective cabling medium.
VOICE CABLE
Often recognised as standard white ‘BT type’ Voice cabling is used for phones, faxes etc. It does not support any of the modern converged technologies such as Voice over IP (VoIP), which requires structured cabling.

NGN Numbers
Doncaster Telecom's non-geographic number services allow companies to have non-geographic numbers for their telephone and fax numbers. These numbers are portable so should you ever move offices these numbers can move with you.

* Please note that the rebates payable for these numbers are currently being reviewed by Otcom. As a result the rebates may be subject to change in the future which will result in us having to review our cost and pricing policy at that time.

ACS (uk) Ltd will FREE of charge
• Offer you a selection of numbers to choose from
• Set up your account and allocate your company the selected non-geographic numbers
• Point these to your existing telephone numbers.
• Re-point the non-geographic number to the new telephone number should you move premises.
• Provide monthly itemised data and billing (minimum invoice value £10)

The main advantages of using NGN numbers are?
• Reduced call costs for your existing and potentially new customers
• Monitor responses to advertising and direct mail campaigns
• Enables you to give dedicated numbers to your most valuable customers and monitor their call behaviour.
ACS offers a wide range of telecom solutions including the install and maintenance of hardware telephone systems, line rental, broadband and reduced call charges using tier one carriers as well as great savings on mobile calls both resulting in lower telephone bills. ACS guarantees all customers a reliable high quality service
ACS offers a range of telephone solutions designed with the business community in mind to enable businesses to work more effectively, providing cost benefits and a competitive edge.
Businesses can save up to 15% on BT Line Rental and make significant savings on call charges resulting in lower telephone bills.
For further information on how ACS can save your business money please email to  media@acsdoncaster.com.